Legal
Privacy Policy
Last updated: 18 September 2026
1. Overview
This Privacy Policy explains how mowebstore collects, uses, stores and protects personal data when you visit our website, contact us, or use our ecommerce and WhatsApp sales services. We handle personal data in accordance with applicable Mauritius law, including the Data Protection Act 2017.
2. Information we collect
Depending on how you use mowebstore, we may collect business and contact information, account details, product and catalogue information, customer and order information, WhatsApp conversation information, support communications, and technical information such as device, browser and usage data.
3. How we use information
We use information to provide and improve the service; set up and manage online stores; process and manage orders; enable WhatsApp conversations and AI Sales Agent features where applicable; provide support; communicate service information; protect the service from misuse; and meet legal obligations.
4. Payments
Where Peach Payments is enabled for a store, payment processing is provided through Peach Payments. mowebstore does not receive or store full payment-card details. Payment information is handled according to the payment provider's own terms and privacy practices.
5. Sharing information
We share personal data only where needed to provide the service, including with service providers that support hosting, communications, payments, analytics or customer support. We may also disclose information where required by law or to protect the security, rights or property of mowebstore, our users or others.
6. Retention and security
We retain personal data only for as long as needed for the purposes described in this Policy, including legal, accounting and support requirements. We use reasonable technical and organisational measures to protect information. No online service can guarantee absolute security.
7. Your rights
Subject to applicable law, you may request access to, correction of, erasure of, restriction of, or objection to the processing of your personal data. You may also complain to the Mauritius Data Protection Commissioner. To make a request, contact us using the details below.
8. Cookies and similar technologies
We may use cookies and similar technologies to operate the website, remember preferences, understand usage and improve performance. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.
9. Changes to this Policy
We may update this Policy from time to time. The latest version will be posted on this page with its updated date.
10. Contact us
For privacy questions or requests, contact mowebstore at info@mowebstore.com or +230 5753 8768.